Zuriel

Zuriel Pedro – Business Admin Apprentice

After completing sixth form and an 11-month gap year working in retail, Zuriel Pedro joined Farrer & Co as a business administration apprentice. His journey illustrates how apprenticeships can provide a powerful alternative pathway into professional careers.

The apprenticeship decision

Zuriel’s decision was multi-faceted. “I decided on an apprenticeship over university due to the practical experience and networking opportunities I would gain, as well as earning while learning,” he explained. Unlike university, an apprenticeship offered him immediate immersion in a real-world professional environment at one of the UK’s most prestigious law firms.

This experience proved particularly valuable. “I matured by working with older colleagues versus university peers,” Zuriel reflected. Daily interaction with experienced solicitors and partners provided mentorship that university peer relationships couldn’t replicate. He also recognised the financial benefits – earning a salary while developing skills rather than accumulating debt – and the flexibility of keeping university as a future option if desired.

Early development

From day one, Zuriel made a strong impression with his professionalism and eagerness to learn. But what he remembers most about those early months is how much he had to develop – particularly in confidence and adaptability.

“I would say I was naturally reserved initially,” Zuriel reflected, “but I feel like my time management really improved. Having to study alongside work was a good challenge – ensuring that the quality didn’t drop on either end of the spectrum.” Balancing full-time work with apprenticeship coursework forced him to become more organised and intentional about how he used his time.

The rotation programme proved transformative. He began in the family team, where he encountered specialised correspondence for the first time. Moving to contentious matters exposed him to a faster pace and tighter deadlines, building his resilience. He settled permanently in the charities team on the commercial law side.

What struck Zuriel most was how differently each team operated. “Tasks are executed differently sometimes – even as simple as renaming a file,” he explained. “Some teams are more detailed. In terms of billing, when I was in contentious, the way they deal with bills is a lot different to charity.” This cross-team perspective became invaluable, allowing him to understand various approaches and contribute insights from his varied experience.

Most significantly, working alongside experienced solicitors and partners accelerated his maturation. “If you were to go to university, you’re more or less around people your age. So you’re not introduced to that real work environment until later on.” The daily immersion in professional relationships taught him how to communicate effectively, ask thoughtful questions and navigate workplace dynamics – skills that would have taken years longer to develop in a university setting.

Zuriel’s daily work encompassed diverse responsibilities that form the operational backbone of legal practice. He drafted client care letters, manages the INTAP system for matter openings and payments, coordinates meetings and international travel arrangements, takes dictations and prepares attendance notes and handles billing processes across different teams. He also mastered technical tasks such as document formatting, file management and expense processing.

Innovation

Beyond consistent execution of daily responsibilities, Zuriel demonstrated initiative by identifying and solving a problem. As he rotated through teams, he noticed each had different approaches to comment letters, creating inefficiencies and steeper learning curves for new apprentices. As a result, he developed streamlined templates that could be adapted across teams.

The project involved analysing existing letters, consulting with colleagues and creating resources that would benefit future apprentices. “It would essentially make new apprentices familiar,” he told us. “So when they do go into the family seat, they know what a draught build letter looks like and how to format it. It makes that transition smoother.”

Farrer & Co has recognised his proactive approach and commitment to delivering high-quality work, noting that his contributions have strengthened team collaboration and efficiency.

Growth and development

Zuriel’s apprenticeship was supported by Damar Training, with coach Sarah providing guidance throughout. Sarah described Zuriel as “always focused and driven. He was quietly confident in his abilities as he worked through the apprenticeship, taking in the learning and keen to maximise the opportunity. With his project, Zuriel demonstrated a good understanding of branding and implemented letter templates which support not just his colleagues but the business reputation as well.”

The practical skills he’s developed extend far beyond administrative tasks. “Liaising with clients, different letters – I’ve learned quite a lot navigating the different systems,” he noted. From mastering INTAP for matter openings to understanding the nuances of payment forms and billing across different practice areas, each system presented a learning opportunity.

What Zuriel valued most is his willingness to embrace any challenge. “I’m very open to do a variety of tasks, tasks that are long-winded, that might be deemed boring, but I’ll still help,” he said. This attitude reflects a maturity and understanding that professional development comes from tackling routine work with the same commitment as high-profile projects.

He’s also built meaningful relationships across the firm, joining the football team and becoming an active member of FarrerREACH, the firm’s employee impact group focused on race, ethnicity, and culture. In 2025, he represented Farrer & Co during National Apprenticeship Week.

Zuriel Pedro’s journey from sixth form leaver to valued professional at Farrer & Co demonstrates the transformative potential of apprenticeships. His strategic decision-making, consistent professionalism, willingness to learn, proactive initiative and genuine relationship-building have created a foundation for long-term career success. For prospective apprentices, and his success proves that apprenticeships aren’t fallback options – they’re powerful alternatives that can launch exceptional professional careers.