Level 2 Administration Assistant Apprenticeship
The Administration Assistant Apprenticeship programme is designed for individuals aged 16 – 24 who are new to the workplace or beginning their career in administration.
Apprentices will build practical skills in communication, organisation, digital working, teamwork and time management, while developing the confidence to support business operations effectively and progress in their career.
For apprentices working within the NHS, primary care or other healthcare organisations, a specialist medical pathway is available.
Overview of the Administration Assistant Apprenticeship
This apprenticeship is designed for individuals who are new to administration.
- Level: 2
- Length: 10-12 months
- Modules: 8
- EPA organisation: Pearson.
Apprentices develop the ability to:
- Communicate with stakeholders
- Support internal or external events or meetings
- Access and store information securely
- Use software packages
- Provide support to team members
- Identify issues and escalate problems to others.
How the apprenticeship works
Planning
The apprentice will undertake an initial assessment, where they will have a review of their starting point and areas for development using our Profiler tool. The apprentice will also attend a launch visit to ensure that everything is in place and that they have a clear understanding of the journey ahead.
On-programme
The apprenticeship entails eight modules which involve face-to-face online coaching visits with a dedicated Damar coach, group coaching sessions, review visits and independent learning activities.
For more information on wider learning and the support available, please see our main business admin apprenticeships page.
Apprenticeship assessment
The assessment involves a portfolio and presentation and can take place during the on-programme learning phase (more details will be shared once available).
Recruiting your next administrator
Our free recruitment service ensures that you find the right candidate for your role and organisation. We can support you across every stage of the recruitment journey, including:
- Advertising: We will advertise your apprenticeship vacancy on popular platforms such as getmyfirstjob
- Screening: We can conduct screening telephone calls with all applicants to discuss the role and any requirements
- Shortlisting: We will provide you with CVs so that you can shortlist candidates for interview
- Interviewing: We will arrange interviews with candidates to take place online or at your premises
- Making offers: We provide feedback to all candidates and arrange start starts for the job and the apprenticeship with the successful individual.
Kickstart a young person's career with Damar
We have been working with employers and individuals looking to develop their skills for over 45 years. Whether you’ve had apprentices before or are new to apprenticeship training, our teams are here to guide you every step of the way.
Ready to get started? We’d love to hear about your business and workforce development requirements – just get in touch.
Administration Assistant Apprenticeship FAQs
For the Administration Assistant Apprenticeship, we offer a medical pathway which is suitable for apprentices working in healthcare environments. As part of the programme, apprentices undertake a Level 1 Mediterm course which introduces them to the basics of medical terminology.
Administration apprentices can bring a variety of benefits to your organisation including:
- Increased productivity
- Improved quality
- Increased workforce skills
- Improved staff retention.
Organisations that pay the Apprenticeship Levy are able to fund the training via their levy pot.
Non-levy payers and SMEs can take advantage of government funding – with 100% funding available for apprentices aged 24 and under.
Incentives and grants may also be available.
After completing this apprenticeship, the most common and direct progression is the Level 3 Business Administrator Apprenticeship, which further develops the apprentice’s knowledge, skills and behaviours.
If we haven’t answered your question above, have a read of our employer FAQs for more information.
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