Business Administrator Apprenticeship (Level 3)
Administrators play a vital role in the success of organisations. They support and engage with different departments, and work independently or as part of a team to develop, implement, maintain and improve administrative services
In addition to our standard programme, we also offer specialist pathways in legal and medical (a small additional cost applies in each case).
Our specialist legal pathway introduces apprentices to an area of law, enabling them to be more effective administrators within legal teams, and providing an excellent foundation for progression onto our paralegal and solicitor programmes.
Our unique medical pathway introduces apprentices to the specifics of working and communicating in a medical environment through the Mediterm level 2 award, enabling them to be more effective administrators within healthcare teams.
Benefits to your business
There are many ways in which business administration apprenticeships can have a significant impact. For example, apprentices can:
- Increase admin support, freeing up time for more senior members of your team
- Complete projects to drive real service improvements
- Inject fresh ideas and new ways of working, improving retention and morale
- Demonstrate your commitment to staff development, creating a more positive and productive working environment.
The Damar Difference
Here at Damar, we work with you, our employer partner, to deliver impactful apprenticeships. Some key features of our business administration apprenticeships include:
- Coaching: Engaging coaching visits and sessions, tailored to apprentices’ roles and organisations, so that apprentices can apply learning and enhance workplace performance
- Impact: Demonstrable improvement in organisational ways of working through the business process improvement project
- Pathways: Specialist medical and legal pathways
- Our people: An experienced team to support and empower you your apprentice, ensure they achieve the qualification and have an impact on organisation.
- Our processes: Our one-team approach offers a seamless enrolment and onboarding process, which leads into carefully planned, manageable chunks of learning.
- Our systems: Our engaging and accessible systems include OneFile, Profiler, Damar OpenLearning and our apprentice forums.
“Our coach was incredibly supportive and gave our apprentice the confidence he needed. It has really spurred him on in his role and he is constantly looking at ways in which to be more efficient. I know he will be come an integral part of the business and its future success.”
Faye Burns
Office Manager
Infinity Finance
Apprenticeship delivery
- Pre-work: Reading or video content relating to the module.
- Group coaching session: Apprentices ask questions, discuss their learning with peers and prepare themselves for the individual activity.
- Individual learning activity: Apprentices work through the activity brief, building their evidence to support the portfolio and end-point assessment. This allows the apprentice to embed and contextualise their learning.
- Main learning: Self-directed, interactive content on our online learning platform.
- 1:1 Coaching visit: Every six weeks the coach and apprentice meet to review progress, discuss personal development and sign-off completed modules.
- Review meeting: Every 12 weeks the coach, apprentice and line manager meet to review progress.
Our business administration apprenticeships take 15 months (including preparation for the end-point assessment).
People of all ages and educational backgrounds can undertake business administration apprenticeships, but there are some restrictions, the most important of which are:
- The employer and the training provider must ascertain that the apprenticeship will allow the individual to gain substantive new skills. The training therefore needs to be materially different from any prior qualification or previous apprenticeship.
- The apprenticeship must align with the skills needs of the apprentice’s role.
- The apprentice must be employed, usually for 30+ hours a week, and work more than 50% of their time in England.
- All apprenticeships must take at least 12 months with apprentices spending a minimum of 6 hours per week in off-the-job training. All Damar apprenticeships plan for more than the legal minimum.
Employer partners and apprentices are supported throughout the apprenticeship. The apprentice has a dedicated coach who provides 1:1 support, alongside the group coaching sessions and apprentice forums where they can engage with other appentices on the same programme. Review meetings with the apprentice, line manager and coach are held every 12 weeks. All of our employers also have a business development manager/executive they can contact at any time.
All business administration apprenticeships embed the functional use of maths and English as well as personal development topics in areas such as equality and diversity and British Values. Apprentices unable to evidence maths and English at GCSE level 4 or above may need to take functional skills exams as part of the apprenticeship. Additional training is provided if necessary.
- A 50–question multiple choice knowledge test. This element must be passed before the other elements
- A structured interview with the independent end-point assessor, based on the apprentice’s portfolio of evidence (30-45 minutes)
- A presentation, given to the independent end-point assessor, on a project the apprentice has completed at work which must be based on a process they have improved. (10-15 minutes for the presentation followed by 10-15 minutes Q&A).
There is a wide range of progression routes from the business administration apprenticeships. Our apprentices regularly progress to the paralegal apprenticeship (from the legal administrator pathway), to the team leader or supervisor apprenticeship and to accountancy apprenticeships. Progression to the data protection and information governance practitioner apprenticeship is also possible. Subsequent career and educational progression options include to professional qualifications such as solicitor and Chartered Manager (via degree level apprenticeships).
If your annual UK wage bill is over £3 million, the cost of training can be funded via the Apprenticeship Levy. We can help you navigate your Apprenticeship Service account to access this funding.
If your annual UK wage bill is below £3 million, the government covers 95-100% of the training costs.
For apprentices aged up to 21, the apprenticeship is fully government-funded*. For apprentices aged 22 and over, the apprenticeship is 95% government-funded*. These new funding rules are applicable to apprentices starting from 1 April 2024.
*Please note: Some apprenticeships have accreditation costs which are not eligible for government funding
We have regular start dates throughout the year for our apprenticeships. Please get in touch for more information.
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