Medical Administration Apprenticeships
Using the level 3 business administrator standard and Mediterm level 2 award, Damar have created medical administration apprenticeships by embedding the specialist knowledge, skills and behaviours required of administrators, secretaries and receptionists working in healthcare.
It is suitable for new recruits and existing colleagues in roles such as ward clerk, administrator, medical secretary, medical receptionist and PA.
You can also find out more about other apprenticeships which are beneficial to NHS Trusts and healthcare settings.
Benefits to your business
Medical administration apprenticeships have significant benefits for NHS Trusts and other healthcare settings. For example, apprentices can:
- Improve customer service and patient care
- Increase staff loyalty and retention
- Increase capacity of medical staff by reducing their admin duties
- Complete projects to drive real service improvements
- Inject fresh ideas and new ways of working.
The Damar Difference
Our medical administration apprenticeships have many unique features which maximise the benefits of apprenticeship training for healthcare organisations:
- We have extensive experience in working with healthcare organisations, including the NHS
- We are able to match each apprentice with the most relevant coaches and subject specialists to help them achieve their full potential
- We offer an account managed service, with employers able to view and track the progress of all of their apprentices
- We provide the opportunity for apprentices to engage with each other, through the use of group workshops and discussion forums.
“Our apprentice’s project has been successfully adapted and embedded as a new way of working across the acute site. The work shehas done is something we’ve been trying to achieve for two years. I look forward to the improvements her future projects will bring.”
Kate Davenport
Directorate Manager – Discharge and Acute Therapies
Wrightington, Wigan & Leigh NHS Foundation Trust
Apprenticeship delivery
The business admin apprenticeship takes around 15 months to complete. It is delivered through:
- Pre-work: Reading or video content relating to the module
- Group coaching session: Apprentices ask questions, discuss their learning with peers and prepare themselves for the individual activity
- Individual learning activity: Apprentices work through the activity brief, building their evidence to support the portfolio and end-point assessment – this allows the apprentice to embed and contextualise their learning
- Main learning: Self-directed, interactive content on our online learning platform
- 1:1 coaching visit: Every six weeks the coach and apprentice meet to review progress, discuss personal development and sign-off completed modules
- Review meeting: Every 12 weeks the coach, apprentice and line manager meet to review progress.
The medical admin component may then require additional time after gateway to completion/EPA to complete the required topics, which include:
- Basics of medical terminology
- Major bones of the body
- Common roots, prefixes and suffixes
- Pharmaceutical abbreviations
- Classification of drugs
- Anatomy and physiology of the body systems
- Instruments and investigations
- Medical specialities and personnel
- Medical abbreviations
- Blood tests.
Transform your healthcare organisation with Damar
Medical administration apprenticeships can provide your teams with the much-needed admin support they require. As a specialist provider of 45 years with extensive experience in the healthcare sector, our expert team can guide you through the process and ensure your apprentices have a meaningful impact on your organisation.
Let Damar support you on your apprenticeship journey – get in touch with us for more information and assistance.
Medical administration apprenticeship FAQs
There is a small additional cost for our medical administration apprenticeship. Please get in touch with us for further details.
We have worked with over 100 NHS Trusts and other healthcare organisations across England, including The Christie NHS Foundation Trust, Birmingham Women’s and Children’s Trust, and Great Western Hospitals Trust.
We have start dates for our business admin programme every month – see our apprenticeship schedule. Apprentices in any of these groups can choose to specialise in the medical pathway.
If we haven’t answered your question above, have a read of our employer FAQs for more information.
Latest news
Updated data protection apprenticeship
National Apprenticeship Week 2026
