Medical Administration Apprenticeships
Damar has pioneered the development of a specialist apprenticeship for medical administrators within the NHS and other healthcare organisations, which includes an award in medical terminology.
Using the level 3 business administrator standard we have created medical administration apprenticeships by embedding the specialist knowledge, skills and behaviours required of administrators, secretaries and receptionists working in healthcare.
It is suitable for new recruits and existing colleagues in roles such as ward clerk, administrator, medical secretary, medical receptionist and PA.
You can also find out more about other apprenticeships which are beneficial to NHS Trusts and healthcare settings.
Interested in medical administration apprenticeships for your team?
Benefits to your business
Medical admin apprenticeships have significant benefits for NHS trusts and other healthcare settings. For example, apprentices can:
- Improve customer service and patient care
- Increase staff loyalty and retention
- Increase capacity of medical staff by reducing their admin duties
- Complete projects to drive real service improvements
- Inject fresh ideas and new ways of working
The Damar Difference
Our medical administration apprenticeships have many unique features which maximise the benefits of apprenticeship training for healthcare organisations:
- We have extensive experience in working with healthcare organisations, including the NHS
- We are able to match each apprentice with the most relevant coaches and subject specialists to help them achieve their full potential
- We offer an account managed service, with employers able to view and track the progress of all of their apprentices
- We provide the opportunity for apprentices to engage with each other, through the use of group workshops and discussion forums
“We’ve worked closely with Damar to develop our youth academy and a robust programme which delivers
business admin and medical terminology qualifications, with a streamlined onboarding process.”
Julie Wilson
Apprentice Co-ordinator
Wrightington, Wigan & Leigh NHS Foundation Trust
Apprenticeship delivery
The business admin apprenticeship takes around 15 months to complete. It is delivered through:
- Pre-work: Reading or video content relating to the module.
- Group coaching session: Apprentices ask questions, discuss their learning with peers and prepare themselves for the individual activity.
- Individual learning activity: Apprentices work through the activity brief, building their evidence to support the portfolio and end-point assessment. This allows the apprentice to embed and contextualise their learning.
- Main learning: Self-directed, interactive content on our online learning platform.
- 1:1 Coaching visit: Every six weeks the coach and apprentice meet to review progress, discuss personal development and sign-off completed modules.
- Review meeting: Every 12 weeks the coach, apprentice and line manager meet to review progress.
The medical admin component may then require additional time after gateway/EPA to complete the required modules, which include:
- Medical Terminology: This will teach apprentices the meanings of medical terminology relating to medical specialities and the various pharmaceutical abbreviations:
- Medical Administration: This will teach apprentices to understand the roles and responsibilities of the medical administrator:
- Managing Communication in a Medical Environment: This focuses on administering meetings, understanding oral communication and in turn summarising and presenting data to be used in a medical environment.
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