Medical Administration Apprenticeships

Our unique medical administration apprenticeships combine the level 3 business administrator standard with intermediate award in medical terminology. We already deliver this medical admin training for many NHS Trusts across England, as well as private medical practices.

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Medical Administration Apprenticeships

Damar has pioneered the development of a specialist apprenticeship for medical administrators within the NHS and other healthcare organisations, which includes an award in medical terminology.

Using the level 3 business administrator standard we have created medical administration apprenticeships by embedding the specialist knowledge, skills and behaviours required of administrators, secretaries and receptionists working in healthcare. The final exam of the medical terminology qualification can now be undertaken remotely, making this apprenticeship accessible to organisations in any region of England.

Roles undertaken by Damar’s medical admin apprentices include:

Ward clerk
Administrator
Medical secretary
Medical receptionist
PA

You can also find out more about other apprenticeships which are beneficial to NHS Trusts and healthcare settings.

Business Administrator Apprenticeship

Apprentices undertaking this apprenticeship gain a highly transferable set of knowledge, skills and behaviours that can be applied across the healthcare sector. In addition to learning how to develop, implement, maintain and improve administrative services in their organisation, they will develop key skills and behaviours to support their own progression towards management responsibilities.

For the medical training course, apprentices learn the basics of medical terminology including areas such as prescription abbreviations, anatomical names and cancer terminology. The apprenticeship will provide them with a basic knowledge of the structure of National Health Service and an understanding of health and safety, employment legislation and the principles of data protection.

Apprentices must deliver their responsibilities efficiently and with integrity – showing a positive attitude. As part of the apprenticeship they will develop and demonstrate strong communication skills and adopt a proactive approach to developing skills. The apprentice is also expected to show initiative, managing priorities and own time, problem-solving skills, decision-making and the potential for people management responsibilities.

The Damar Difference

Our medical administration apprenticeships have many unique features which maximise the benefits of apprenticeship training for healthcare organisations:

We have extensive experience in working with healthcare organisations, including the NHS
We are able to match each apprentice with the most relevant coaches and subject specialists to help them achieve their full potential
We offer an account managed service, with employers able to view and track the progress of all of their apprentices
We provide the opportunity for apprentices to engage with each other, through the use of group workshops and discussion forums

Medical Administration Training Delivery Model

The business admin apprenticeship takes around 15 months to complete. The medical administration apprenticeship may then require additional time after gateway/EPA to complete the required medical terminology modules. Apprentices will have a coach who will help students and their employer to design their programme and keep the apprentice on track with their learning goals.

The delivery will be a blend of:

Online content supporting the development of relevant knowledge, behaviours and skills
1:1 and group coaching sessions with expert input, to underpin the e-learning content
Review visits with their Damar coach

Over the course of the apprenticeship, students will build an electronic portfolio of evidence that showcases their knowledge, skills and behaviours. If students do not already have maths and English at level 2 or above they will also study these as part of the apprenticeship.

The specialist content includes:

Medical Terminology: This will teach apprentices the meanings of medical terminology relating to medical specialities and the various pharmaceutical abbreviations:
Medical Administration: This will teach apprentices to understand the roles and responsibilities of the medical administrator:
Managing Communication in a Medical Environment: This focuses on administering meetings, understanding oral communication and in turn summarising and presenting data to be used in a medical environment.

“We’ve worked closely with Damar to develop our youth academy and a robust programme which delivers
business admin and medical terminology qualifications, with a
streamlined onboarding process.”

Julie Wilson
Apprentice Co-ordinator,
Wrightington, Wigan & Leigh NHS Foundation Trust