Jack Johnson – Medical Admin Apprentice

“I contribute towards providing a better educational experience for aspiring medical students which  impacts the organisation because providing better education results in better patient care.”


Jack is a Medical Admin Apprentice at The Christie NHS Foundation Trust.

What is your job title?

Apprentice Medical Education Administrator

How has the apprenticeship improved your life?

The apprenticeship has massively bolstered my confidence and my ability to communicate effectively using the right communication channels. It has been an amazing opportunity to meet and work with a whole range of interesting people, acquire new knowledge and develop many new skills that can be applied to any workplace.   

How will the apprenticeship training continue to impact on you in the future?

I will continue to use the apprenticeship training on a day-to-day basis by putting into practice the knowledge and skills that I have picked up and using them within my role. I can also apply this to any future roles that I might embark on.

How has the apprenticeship impacted on your organisation? 

The apprenticeship has impacted the organisation (The Christie NHS Foundation Trust) as it has enabled me to acquire the necessary skills and knowledge needed in order to excel in my role. I contribute towards providing a better educational experience for aspiring medical students which  impacts the organisation because providing better education results in better patient care.

How has Damar’s approach to training contributed to the impact of the apprenticeship on you and your organisation?

Damar’s approach to training made it really straight forward for me to be able to pick up the skills and knowledge that I needed in order to be successful in my role and ultimately benefit the organisation. The course content was well presented, easy to understand and the course was broken down into segments which made it easy to follow, and I was able to go back and look at the content as many times as I needed so there wasn’t a pressured learning environment.  Everyone who I worked with from Damar over the last 15 months or so has been extremely helpful towards me completing the apprenticeship, particularly my coach Sharon who supported me throughout and gave me a push in the right direction whenever I needed it.  

Why did you decide to do an apprenticeship?

I decided to go down the apprenticeship route because of the fact that you’re acquiring experience in the workplace and more specifically in your own role whilst working towards your qualification. By the end of the apprenticeship you finish with a qualification and over a year’s worth of experience under your belt, which in my opinion is extremely valuable as many employers are increasingly paying attention to your previous experience rather than just looking at your qualifications, so an apprenticeship can help you to stand out from a crowd.

What activities do you do in your day-to-day role?

In my day-to-day role I’m always doing something different. As an administrator it goes without saying that there is a lot of admin work that I am responsible for such as coordinating and running inductions, adding students to the directory, arranging ID badges and other important resources, liaising with supervisors and other stakeholders, updating and maintaining our EduKit app and our education database – these are just to name a few, however there is a lot more that I am involved in that would make the list too long! I also support my colleagues when they need it such as helping out to run a study day for junior doctors.

What do you enjoy most about your job?

The thing I enjoy the most about my job is the networking that comes along naturally as a part of my role. Because communication and interdependent working is such an important part of my job, over time I have built up a strong network of useful colleagues and contacts that I know I can rely on which is an extremely valuable tool to possess, and I will continue to build up this network as I progress within my role. I also get a sense of satisfaction and pride from my work which is important as I feel like I’ve accomplished something and that I’ve made a positive impact through the work that I’ve done.    

What are your future career plans?

I like to keep an open mind when I think about what the future holds for me. However, right now my plan is to focus on my role now that I’ve completed the apprenticeship and start looking at where I can take on additional responsibilities. I will also be keeping an eye out for any educational opportunities that I can undertake in order to continue my personal and professional development.